CONTACT US

Need help? We are here for you.

We love receiving emails of all kinds! If you’d like to contact us for any reason, whether you’re looking to hire our team for a project or just want to say hello, please feel free to fill out the contact form below and we will get back to you as soon as we can!
Alternatively, you can send an email straight to Info@LinlyDesigns.com if the form is giving you any trouble.

Clarendon Hills Showroom

Contact Address:

  • 445 W. Ogden Ave. Clarendon Hills, IL 60514

Contact Info:

Working Hours:

  • Monday - Friday: 9:00 AM - 12:00 PM
  • Weekend: 11:00 AM - 11:30 PM

ORDER INFORMATION

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. An estimated delivery time for your order will be available to view in checkout. Delivery can take longer than expected due to customs clearance procedures in certain countries.

Please note all orders will require a signature on delivery.

We are only able to deliver to the shipping address provided on your order. Changes are not permitted once your order has been shipped.

PLEASE NOTE: We DO NOT deliver to freight forwarding addresses or PO Boxes.

Returns

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unwashed, eligible items or defective merchandise. Returns are available on full price items within 14 days of receipt, provided the return conditions specified below are met. Instructions are provided below:

  • Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.
  • Used merchandise cannot be returned unless defective.
  • Any returned merchandise should be accompanied with a Return Authorization from Linly Designs, please contact us at boutique@linlydesigns.com.

Please note that all seasonal items as well as discounted pieces are final sale. Personalized or special order items cannot be returned. Furniture and lighting are also final sale.

If you have any questions or need assistance, call 1-630-469-5099.

Gifts

When returning a gift, a Linly Designs Gift Card will be issued to the gift recipient for the amount of the returned merchandise. In compliance with Federal law, for gifts valued at more than $2,000, the recipient will receive a check rather than a Gift Card.

Please allow 10-14 days for the processing of your return, thank you!