Refund Policy

Returns

IMPORTANT: due to COVID-19 guidelines and restrictions, we are unable to return any merchandise at this time. All sales are considered final and returns will not be accepted. Thank you for understanding. Stay well and healthy!

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unwashed, eligible items or defective merchandise. Returns are available on full price items within 7 days of receipt, provided the return conditions specified below are met. Instructions are provided below:

• Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.
• Used merchandise cannot be returned unless defective.
• Any returned merchandise should be accompanied with a Return Authorization from Linly Designs, please contact us at boutique@linlydesigns.com.
• Purchaser is responsible for any shipping costs associated with any returns.

Please note that all seasonal/holiday items, as well as any discounted pieces, are final sale and cannot be returned. Personalized or special order items cannot be returned. Furniture and lighting are also final sale and cannot be returned.

If you have any questions or need assistance, call 1-630-469-5099.

Gifts

When returning a gift, a Linly Designs Gift Card will be issued to the gift recipient for the amount of the returned merchandise. In compliance with Federal law, for gifts valued at more than $2,000, the recipient will receive a check rather than a Gift Card.

Please allow 10-14 days for the processing of your return, thank you!